Host Rules

Rules all hosts must follow on ZedStay

By listing a room on ZedStay, you agree to follow these rules. Violations may result in listing removal, account suspension, or permanent banning.

  • You must have the legal right to list the property — either as the owner or with written permission from the owner.
  • All photos must be real photos of the actual property. Do not use photos from the internet or other listings.
  • The price you list must be accurate. Do not change the price after a guest has made a booking request without informing them.
  • The location must be correct. Do not list a property in the wrong area.
  • House rules must be clearly stated on the listing so guests know what is expected before booking.
  • You must respond to booking requests promptly — accept, reject, or request more information.
  • Do not request payments from guests before your listing is verified and approved.
  • Do not ask guests to pay through unsafe methods. Always provide a receipt or proof of payment.
  • Treat all guests fairly and respectfully. Unlawful discrimination is not allowed.
  • Keep your listing up to date. Mark it as Occupied or Unavailable when the room is no longer available.
  • Report suspicious guests or fraudulent booking requests to admin immediately.
  • Do not create multiple accounts to bypass suspension or banning.
  • Fake listings, misleading information, or fraud will result in immediate suspension and possible legal action.